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Security

Enterprise-grade security

Your AI observability data is sensitive. We treat it that way with SOC 2 compliance, encryption everywhere, and strict access controls.

SOC 2 Type II
Certified compliant
GDPR
EU compliant
HIPAA
BAA available
SSO/SAML
Enterprise ready

How we protect your data

Security isn't a feature—it's how we build everything.

Encryption at rest and in transit

All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Your data is never stored unencrypted.

Role-based access control

Fine-grained permissions let you control who sees what. Admins, developers, and viewers each get appropriate access.

Audit logging

Every access, change, and action is logged with full context. Complete audit trail for compliance requirements.

Data isolation

Your data is logically isolated from other customers. Enterprise plans include dedicated infrastructure options.

Data retention controls

Configure how long data is retained. Automatic deletion when retention periods expire. Export before deletion if needed.

Vulnerability management

Regular penetration testing, automated security scanning, and responsible disclosure program for security researchers.

Infrastructure security

Empress runs on hardened infrastructure with multiple layers of protection. We use industry-leading cloud providers with strict security controls.

Our infrastructure is continuously monitored for threats, with automated responses to suspicious activity and 24/7 on-call security engineers.

Multi-region deployment with automatic failover
DDoS protection and rate limiting
Network segmentation and firewall rules
Immutable infrastructure with automated patching
Security contact

Report a vulnerability

We take security seriously. If you've found a vulnerability, please report it responsibly and we'll respond within 24 hours.

security@empress.eco

Need more details?

We're happy to discuss security requirements, provide documentation, or complete security questionnaires.