Privacy Policy

Introduction

Empress ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, company name)
• Profile information and preferences
• Client and project data you input into the platform
• Communications with us (support requests, feedback)
• Payment information (processed securely by our payment providers)

We also automatically collect certain information when you use our services:

• Device and browser information
• IP address and general location
• Usage patterns and feature interactions
• Performance and error data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security assessments, and access controls.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@empress.eco.