Insights on AI operations
Deep dives on AI agent observability, EU AI Act compliance, and building trustworthy autonomous systems.
What Is AI Agent Observability? The Complete Guide
As AI agents become autonomous decision-makers, understanding what they do—and why—becomes critical.
EU AI Act: What It Means for Your AI Agents
The world's first comprehensive AI regulation is here. Here's what you need to know—and do.
Building Trust in Autonomous Systems
Trust isn't given. It's built through transparency, consistency, and accountability.
Why xAPI Is the Future of AI Agent Logging
The learning technology standard that's becoming the language of AI observability.
Exception-First Management: Why Your Dashboard Should Be Empty
The best operations surface only what needs attention. Everything else is noise.
AI Agents Aren't Replacing Consultants. They're Replacing the Tedium.
The work that makes consulting exhausting isn't the work that makes it valuable.
Why Consulting Firms Stop Growing at 15 People
The operational ceiling is real. Here's what causes it and how to break through.
The Status Meeting Is Dead. Here's What Replaces It.
We've been gathering to share information that should flow automatically. There's a better way.
The Utilization Trap: Why 100% Billable Is Bad for Business
High utilization looks efficient. But it hides costs that don't show up on the P&L.
Client Health Is a Leading Indicator. Revenue Is Lagging.
By the time revenue drops, the relationship was already lost. Here's what to watch instead.
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