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Business

Resolve issues
before they escalate

Your AI support agent manages tickets, routes issues, suggests solutions, and keeps customers happy.

Support Agent
Interactive preview
BusinessTicket ManagementIssue RoutingSLA Tracking
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Smart routing

Issues go to the right person automatically. Based on type, skill, availability.

SLA enforcement

The agent tracks response and resolution times. Escalates before SLAs breach.

Solution suggestions

Similar past issues surface automatically. Resolve faster with institutional knowledge.

Ticket management

Unified inbox for email, chat, and form submissions. Prioritized and categorized automatically.

  • Omnichannel inbox
  • Auto-categorization
  • Priority scoring
RECENT ITEMS
Pipeline flagged Acme Corp
User approved TechStart
Agent checked API health
Delivery blocker resolved
New agent registered

Knowledge base

Build and maintain help docs. Agent suggests articles to customers and agents alike.

  • Article suggestions
  • Search analytics
  • Gap identification
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Time rangeAgentStatus
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How it works

1

Connect

Link support channels

2

Route

Agent categorizes and assigns

3

Resolve

Track, respond, close tickets

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Support that scales

Happy customers. Less firefighting.

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