Operations
Critical issues reach
the right person, every time
3am alert? It goes to whoever's on-call. They don't respond? It escalates. No alert ever falls through the cracks.
On-Call
Interactive preview
OperationsOperations
Documentation →Right person, right time
Alerts route based on schedule, skills, and who's actually available. Not just round-robin.
Escalation that works
No response in 5 minutes? Next person. No response in 10? Manager. Alerts don't get ignored.
Fair burden distribution
Track who's getting paged. Balance on-call load. Prevent burnout before it happens.
Schedule management
Create and manage on-call schedules. Rotations, overrides, and time-off handling.
- Rotation schedules
- Override support
- Time-off aware
TIMELINE
2m agoPipeline Agent flagged account
5m agoUser approved proposal
12m agoDelivery blocker detected
1h agoAPI health check passed
2h agoNew agent registered
Escalation policies
Define what happens when alerts aren't acknowledged. Multiple escalation levels.
- Multi-level escalation
- Timeout configuration
- Fallback responders
EXECUTION FLOW
1
Input received2
Context retrieved3
LLM inference4
Tool execution5
Output generatedHow it works
1
Schedule
Define who's on-call when
2
Route
Alerts go to on-call responder
3
Escalate
Unack'd alerts escalate automatically
Similar in Operations
All apps →Manage on-call
Right person, right time.
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